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Enhancing Email Security: How FortiSandbox Transformed an Insurance Company’s Antispam/Antivirus Protection

In today's digital landscape, email security is of paramount importance for businesses across all industries. This case study explores how an insurance company in Romania successfully tackled the challenge of improving their email scanning process for URLs, attachments, and content. By deploying FortiSandbox, an advanced threat detection solution, the company significantly enhanced their FortiMail Antispam/Antivirus protection, ensuring a safer and more secure email environment for their employees and clients.


The insurance company had been utilizing FortiMail as their primary Email Gateway for Antispam/Antivirus protection. While it effectively filtered out most spam and malicious emails, the company identified a need to strengthen their scanning capabilities for URLs, attachments, and content. They wanted a solution that could accurately detect and block potentially harmful links and files, thereby minimizing the risk of cyber threats infiltrating their network.


To address this challenge, the customer decided to deploy FortiSandbox in their virtual environment. FortiSandbox is a powerful security tool that employs a Sandbox Engine with multiple Virtual Machines to analyze suspicious URLs and attachments. It simulates the execution of these links and files within a controlled environment, monitoring for any system changes or malicious activities.

The implementation process involved configuring FortiSandbox to receive URLs and attachments directly from FortiMail. This integration allowed for seamless communication between the two systems, enabling FortiSandbox to perform in-depth analysis while leveraging the existing email gateway infrastructure.

FortiSandbox's Sandbox Engine utilizes advanced techniques, such as behavior analysis and machine learning algorithms, to identify potential threats. By opening links and files in a controlled environment, it can accurately detect any malicious behavior or system changes that may indicate the presence of malware or other cyber threats.

The sandbox analysis generates a comprehensive report for each scanned item, providing valuable insights into the nature and severity of the threat. FortiSandbox assigns a score to each item, indicating the level of risk associated with it. This information is then relayed back to FortiMail, which uses it to determine the appropriate action for each email – either delivering it to the user's inbox or blocking it altogether.


The deployment of FortiSandbox brought significant improvements to the insurance company's email security infrastructure. By leveraging the advanced threat detection capabilities of FortiSandbox, the company experienced a substantial increase in the detection rate of spam, malware, and other malicious content.

The integration between FortiSandbox and FortiMail enabled a streamlined and efficient scanning process, ensuring that potentially harmful emails were promptly identified and handled appropriately. The comprehensive reports generated by FortiSandbox allowed the company's IT team to gain deeper insights into the nature of threats, enabling them to fine-tune their security measures and proactively mitigate future risks.

By deploying FortiSandbox alongside their existing FortiMail solution, the customer successfully addressed their challenge of improving email scanning for URLs, attachments, and content. The integration of these two powerful security tools resulted in enhanced email security, providing employees and clients with a safer and more secure communication environment.

This case study serves as a testament to the effectiveness of FortiSandbox in bolstering email security and highlights the importance of proactive threat detection in today's evolving threat landscape. With FortiSandbox, the insurance company in Romania has significantly strengthened their defenses against cyber threats, ensuring the confidentiality, integrity, and availability of their critical business communications.