What we do

Through our global presence and partner ecosystem, we provide strategic IT consulting services to align IT services with customers' business goals.

Dedicated Operations Manager

Technology :
Networking, Data Center, Security, Internet of Things
Vendor :
Cisco, Fortinet, Extreme Networks
SKU :
INS-PSOMO01

Helps the customer to open Cisco TAC cases, collect and send data needed for case resolution, monitors service delivery timelines, escalates cases and provides quarterly statistics and trends on appearing issues.

Deliverables

  • Network Incident Operational Report