Dedicated Support Engineer

Technology : Networking, Data Center, Security, Internet of Things
Vendor : Cisco, Fortinet, Extreme Networks
SKU : INS-PSCSCOHT01

Engaged for P1 and P2 cases to ensure decreased “Time to Recovery” and “Time to Resolution”. If necessary, provides root cause analysis to avoid further recurrence of the issue.

Deliverables

  • Root cause analisys report

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